| How To Purchase Gemstones on the Internet | | | | information and maybe even get some |
| So...you've been looking to purchase a quality | | | | references. Testimonials and referrals represent a |
| gemstone on the internet and you need some | | | | major portion of our business and we willingly |
| help determining what characteristics you should | | | | share our customer references/experiences on |
| be looking for in a quality gem. This article is | | | | our site to make our reputation "real" for |
| intended as a resource to help guide you through | | | | would-be clients. Good stuff! So, understanding |
| a successful gemstone purchase by avoiding | | | | who you are about to do business with and |
| many of the common pitfalls that some | | | | where they are located provides you with a |
| consumers become entangled. These pitfalls can | | | | foundation of knowledge from which to proceed |
| often leave a sour taste in your mouth and make | | | | in the process of obtaining your first/next |
| you a little head- shy about purchasing gems of | | | | gemstone. |
| various types online. | | | | The Gemstone "What" |
| I am aware that many people have had bad | | | | The What question may be answered by simply |
| previous gemstone purchasing experiences, and | | | | taking a look at the overall quality range of |
| some, in my opinion, were downright awful. The | | | | gemstones the retailer is offering on their site. |
| common themes in their communications include: | | | | Does the gemstone retailer carry low-grade |
| *Didn't really "know" the seller as good as I should | | | | gemstones, high-grade, or a broad range of |
| have before purchasing my gemstone... | | | | quality? This should speak volumes to you. There |
| *Color in hand was significantly different than the | | | | are many retailers that simply carry the lower |
| gemstone image shown online... | | | | grades of gemstones for a cheap price and show |
| *Didn't read the "fine print" regarding my | | | | out the best of these grades as top-quality |
| gemstone purchase... | | | | stones. When you view the pictures of these |
| *Wanted to return the gemstone and the seller | | | | stones, you may think you are looking at top |
| charged a hefty re- stocking fee... | | | | color, relative to other gemstones listed, when in |
| *Didn't understand the importance of clarity,tone, | | | | fact you may still looking at run-of-the-mill, poorly |
| hue and saturation before making my gemstone | | | | colored stones that may be slotted a bit higher in |
| purchase... | | | | the color range than the others. And yes, there |
| And the list goes on and on... If you have notbeen | | | | are a LOT of these types of stones available for |
| through an experience like this, either you're a | | | | around $300/ct by a growing number of vendors. |
| really web-savvy consumer or you have just | | | | The statements regarding the quality of this |
| been plain lucky. Many gemstone consumers have | | | | material are often exaggerated and the pictures |
| thrown a lot of their hard-earned dollars into | | | | on these stones may not even be close to |
| gemstones that are of significantly less value than | | | | representing the actual item. Caveat Emptor, |
| the money they have spent. This is unfortunate | | | | which is a Latin phrase meaning: "Buyer Beware!" |
| for them and quite disappointing to the "good | | | | Good advice for us all. Other considerations |
| guys" within the gemstone industry. | | | | related to What include a thorough understanding |
| How many times have you wanted to know that | | | | of the retailer's "fine print." |
| you are making the correct assessment of a | | | | The Gemstone "Why" |
| potential acquisition? I have been asked this | | | | The Why question is really self- explanatory.... |
| question frequently and I am amazed that a large | | | | because you want to own a quality gemstone. |
| percentage of consumers simply do not do the | | | | Right? In addition, you probably want to try to |
| necessary homework before making a buying | | | | understand why the company, whose gemstone |
| decision. Certainly not due to the lack of credible | | | | you are viewing, is in the gemstone business. |
| resources that are available to the consumer, | | | | What I mean by this is...other than the obvious |
| many people simply let the "want" of an | | | | reason, to sell their product for a profit, do they |
| immediate purchase get ahead of their good | | | | appear to have a good business interest in the |
| judgment. Proceed with caution is always the best | | | | type of gemstone you are considering or does |
| place to begin. | | | | the seller just offer it as another line of |
| Let's start with a generic list of things to consider | | | | gemstones on their site. Your interests would be |
| in the process of making a gemstone purchase. | | | | best served by shopping with a retailer that has a |
| The "generic list" includes such items as the "5 | | | | good stake and large general emphasis in the |
| W's," namely, Who, What, Where, Why, When. If | | | | type of material in which you have an interest. |
| your inquiry covers several or even all of these | | | | This will provide you with your best chance at |
| questions, you have made a good start in | | | | viewing a nice collection of gems from which to |
| obtaining the necessary information you need in | | | | choose and competitive pricing. Additionally, I |
| making a wise purchasing decision on your next | | | | recommend that you purchase from sellers that |
| gemstone. | | | | are more than happy to work with you on a |
| The Gemstone "Who" and "Where" | | | | custom order. If they are hesitant to do this, it |
| Who you are considering doing business with and | | | | may indicate that they are getting their |
| where they are located can tell you much about a | | | | gemstones from other retailers and don't want to |
| gemstone retailer. Is the gemstone retailer | | | | bother with an order like yours because they |
| headquartered domestically or are they a foreign | | | | simply can't turn it around quickly. It is then |
| company with an online presence? This fact is | | | | possible for you to find yourself purchasing a |
| generally known/disclosed at the time you make | | | | stone which is only close to what you really |
| payment, but not always. The whole foreign vs. | | | | desire. Why settle for something "close" when |
| domestic issue is worthy of another discussion | | | | you are getting ready to drop a chunk of |
| altogether, but you need to decide in your own | | | | hard-earned change on a fancy gemstone for |
| mind what you're most comfortable with. Some | | | | yourself? |
| foreign companies use a domestic mail drop to | | | | The Gemstone "When" |
| ship their gemstones. On the surface, they appear | | | | And finally, the When question deals with such |
| to be a domestic company, which would willingly | | | | inquiries as: When will my gemstone order ship |
| submit to FTC rules and regulations, many of | | | | and by what method (carrier)? Are there any |
| which protect you as the consumer, but some | | | | extra fees when shipping gemstones? When do |
| foreign companies couldn't care less about these | | | | you restock your gemstone inventory? When is |
| guidelines. So, it never hurts to ask the question. | | | | the best time of year to purchase a quality |
| This will help you to avoid the smoke-and-mirrors | | | | gemstone? You get the idea. By asking these |
| game that many foreign sellers implement in their | | | | types of questions, you get to know your |
| marketing strategy. I know of one company, in | | | | gemstone retailer better and can pave the way |
| particular, marketing gemstones that has many | | | | for a long-term, successful relationship with your |
| concurrent reincarnations, as I like to call them, on | | | | gemstone dealer. |
| the internet at the same time. They have many | | | | In summary, it is important that you have a good |
| websites, all with different looks, and sell | | | | understanding of the company from which you |
| essentially from the same inventory. While this | | | | wish to make a gemstone purchase AND their |
| type of masked marketing is not in and of itself | | | | quality and price are in keeping with your overall |
| "bad" nor "dishonest," it sure makes it difficult to | | | | expectations. In our company's experience, we |
| get the answer to these first couple of questions | | | | have found it amazing how much repeat business |
| and creates confusion for many gemstone | | | | we have done with our valued clients over the |
| buyers. Who am I considering doing business with | | | | years by simply providing answers to these basic |
| and where are they located? You might want to | | | | questions. |
| cat around on google a bit to find available | | | | |