The 10 Keys To E-Commerce Success

1. People tend to click more often whenBut knowing those top 5 search terms also tells
specifically told to do so.me that I'm going to have to be creative with
CLICK HERE to download the secret to mymy headlines, give my customers good,
success! No, really. Please... One day when talkingmemorable information that doesn't overwhelm
to a friend of mine through removing somethem, and give them clear instructions on what to
spyware from his computer, I asked how hedo on my site.7. The three-click rule states that
thought he got it. "I don't know..." he quicklyany page in a site should be accessible in three
replied..."I guess I clicked on something that toldclicks
me to click on it."... I do recall reading somewhereYou've heard me say it before - A confused
that 10% of us turn our brains off when we getmind always says "No". So does a bored one.
online. If you want someone to buy something,We're living in the Information Management age. If
don't just tell them to buy it, tell them exactlyyou can't give your customers what they want in
how to buy it.2. Most people can't remembera quick and easy fashion, you won't have a
more than seven things at oncecustomer to worry about. A few years back
There is a reason US phone numbers are 7 digitsthere was a big lawsuit between two major
long - 10 if you include the area code... Humans.com's about the concept of the "one click
are pattern driven creatures. We like 24 hours incheckout"... why? Because they knew then what I
a day, 7 days in a week, 4 weeks in a month, 12am telling you now. You have to make it easy.
months in a year... and so on. The more patternsEasy to use. Easy to attract. Easy to remember.
we make as humans, the more our mind canEasy to understand. Easy.8. The average user will
relate different things. However, for the most ofclick 12 times before leaving a site
us, the patterns cannot be too complex. Don'tWe all want above average users on our
confuse your customers. Give them details. Allowwebsites, right? I know I do. If the average user
them to form the pattern in their mind. Then tellclicks 12 times on a website, and any page should
them to buy your product.3. Research shows thatbe no more than 3 clicks away, you can safely
web readers scan pages before they readreason that a visitor will visit 3 or 4 pages of
anything, meaning they may leave your site if ityour website. Without your site being easy,
doesn't grab their attention.attractive, memorable, and clear... you'll just lose
In the dial up days, I used to tell people they hadthat visitor. When you have some time, take the
30 seconds to make an impression on a visitor.grocery store poll. It's a fun one. Go into several
Now, it's a micro-fraction of that. The latest studydifferent grocery stores in your town. Make note
indicated that a website had 3 seconds to deliverof where the milk is located. Chances are, you'll
the content to the user, and that a user wouldfind the milk in the back corner. Not the easiest
make up their minds within 1 second. 1/2 secondplace to get to. You have to walk past all that
if that user was a female - seriously. It's what Iother stuff. Then you have to walk past all that
call the "ummm". A site loads, a user says,stuff again on your way out. Chances are pretty
"Ummm..." and that's followed by a "yes" or a "no".high that you'll pick something up on the way to
As soon as that scan is done with, the useror from the milk before you check out. The
knows if they feel comfortable on your site. Ifexact same principle holds true for e-commerce.
you use highlighting and bolding of keywords onIf you present your visitor with something to
your site - say about 7 of them per fold - andpurchase on each page, chances are very high
you tell the customer what to do within those 7that those 12 clicks will lead to a sale.9. Saturdays
highlighted or bolded words... your site has moreand Wednesdays are the most popular day of
of a chance of converting a visitor into athe week to surf the Web
customer.4. Most buyers complete theirThese are the two days that you want your
purchase-related search engine research two oremail to land in your newsreaders inbox. It's the
more weeks before they buy.two days you want to test market a new sales
Two weeks. 14 days. 2 sets of 7 days. If youritem. It's the two days you should do whatever it
site doesn't make a lasting impression with thetakes to double your daily e-commerce income.
user - even visually - they won't be back. And ifNot to say you can slack off the other days.... it's
they don't come back, you don't make thejust important to know when the customers are
sale.Not too long ago, I was doing some reasearchout there. Your logs might indicate that you have
on a particular subject. I had found a very goodhigher traffic on other days, but generally
source, and shared it with a colleague of mine.speaking, Saturdays and Wednesdays are
About two weeks later, we were discussing theprime.10. Twenty percent of Americans admit to
subject again. I hadn't book marked the page, andbuying products they learned about in E-Mail
couldn't recall the name of the site. What I didProper email marketing works. If you have the
recall was the pattern of the layout. Iusers permission to send them a commercially
remembered the red and blue colors, with thebased email, and that email arrives in their inbox
yellow highlighted price. When I again found thaton a Wednesday or Saturday, with an attention
pattern, I recalled more information about thatgrabbing headline followed by a well written blurb
website.Had that site not grabbed my attention,that doesn't confuse them, yet tells them exactly
and given me a few key items to remember,what to do - chances are high that you'll see a
they would have lost a sale. Needless to say,good return on that email.Some time last year, an
they got my business.5. People are more likely toassociate and I decided to publish a sales report.
read a headline that is followed by a blurbThis report was the result of several months
This week I was driving by a steak house. Iworth of work, and could have been considered a
thought, "yeah.. I might like a steak tonight... but,little edgy by some. Our e-mail blast went out on
there are some other restraunts on this road..."a Friday night, so that it would be sitting in
As I got closer to the steak house, the smell ofpeoples in-boxes on Saturday. The initial email was
that wood burning grill assaulted my senses...written quite well, and was a very honest,
"Wow, I gotta have a steak, right now!" Was mymemorable, clear, and direct message. Sales of
next thought.... What changed my mind? The blurbour report started Friday night. They did not end
after the headline. The restraunt itself wasn'tuntil six weeks later. In fact, I can ammend that
enough to get the sale - but those guys aren'tdate, as just two weeks ago we got another
fools - they know how to get a customer in therequest for the report. Seems someone just got
door. The same holds true for any attentionaround to opening that email.So, the 10 Keys to
grabbing headline - without any more information,E-Commerce Success: Make it Direct. Make it
it's just a headline. Without that smell, a steak isSimple.Make it Grab their attention. Make it
just a piece of dead cow.6. The top five searchMemorable. Make it Meaningful. Make it Relative.
terms of all time are: Pam Anderson, Dragonball,Make is Easy. Make it Clear. Make it Timely. Make
Pokemon, Britney Spears, and WWEit Convenient. The one thing they all have in
To me, knowing what people are looking for iscommon: You have to make it.For
key. It's how you found this site. It's why you'reMLMEruption.com, this is Phil Foster - The Trusted
reading, or listening to me right now. It's why you'llVoice of MLM.
purchase the products I endorse or produce for